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Healthcare when you need it 医疗服务,随时随需

Talk to a doctor at your convenience by video chat or over the phone. 随时随地,通过视频或电话与医生交流。

For eligible members仅限符合资格的会员

Become a Member立即注册会员
A patient speaking with a doctor by video on a tablet
  • Licensed Canadian physicians加拿大持牌医生
  • 7 days a week每周7天服务
  • PHIPA compliant符合 PHIPA 隐私规范

How to use it如何使用

Just 3 steps Two ways to get care faster 仅需 3 步 两种方式,更快获得医疗服务

Whatever you need, it starts with a single request. Your Careby care team takes it from there. 无论您有什么需求,只需提交一份申请。康伴护理团队将为您妥善安排。

01 · Physician care01 · 医生诊疗

Virtual & in-person physician care线上与线下医生诊疗

  1. Book your appointment预约您的门诊

    Skip the walk-in clinic queue. See a doctor from home, from work, or at a virtual clinic location.无需在诊所排队。您可以选择在家里、工作场所或虚拟诊所线上就诊。

  2. See the doctor online线上问诊

    Connect with our Canadian doctors by video chat or over the phone.通过视频或电话连接我们的加拿大医生。

  3. Get your prescriptions获取处方

    Receive the prescriptions, referrals and requisitions you need — pick up at your pharmacy or have them delivered.获得所需的处方、转介信与化验单 — 可到药房自取或选择配送到家。

02 · Navigator02 · 就医导航

Wait-Time Navigator候诊时间导航

  1. Submit your request提交请求

    Tell us the specialist, family doctor, or imaging service you’re looking for.告诉我们您需要的专科医生、家庭医生或影像检查服务。

  2. Work with our care team与我们的护理团队沟通

    Our team researches the options available to help shorten your wait.我们的团队为您查找可缩短候诊时间的方案。

  3. Receive faster care options获得更快捷的就医方案

    We come back to you with new options for expedited access to the care you need.我们将为您提供更快捷的就诊选择,助您尽早获得所需的医疗护理。

Everything your membership covers 会员专属权益

A full circle of care for you and the people you look after. 全方位守护您与家人的健康。

  • Connect by phone or video chat — from home or your mobile — for a wide range of health concerns.通过电话或视频连线,在家或用手机即可问诊,覆盖各类健康问题。

  • Care is available every day of the week — including evenings and weekends, when clinics are closed.全年无休,每天都可问诊 — 包括诊所关门的晚间与周末。

  • Added access to on-site diagnostic testing and physical assessments at network pharmacy clinics.在指定的合作药房内,您可以获得额外的现场诊断测试与身体评估服务。

  • Stay with the same physician team — even when you're travelling outside the province.即便跨省出行,也能由您专属的医生团队持续跟进。

  • A support team and member portal that coordinate care for you and your family members.专属团队与会员门户,为您及您的家人协调、安排各项医疗护理服务。

  • Prescription and product discounts at participating network pharmacies.在指定的合作药房购买处方药和相关产品时,可享受专属折扣。

A member on a video call with their doctor

Good to know您可能想了解

Common questions 常见问题

Ready to talk to a doctor? 准备好与医生交流了吗?

It takes one request. Your Careby care team takes it from there. 只需一次预约请求,康伴医疗团队即可为您安排后续一切。

Question? Call有疑问?请致电 905-305-3107

Careby connects eligible members with licensed physicians through the GoToDoctor.ca physician network. All clinical decisions are made by physicians. This page is not medical advice — consult a qualified healthcare provider for medical concerns. Service availability may vary by province and by membership plan. 康伴通过 GoToDoctor.ca 医生网络为符合条件的会员对接持牌医生。所有临床决策均由医生作出。本页面内容不构成医疗建议 — 如有健康疑问,请咨询合资格的医护人员。服务范围可能因省份及会员计划而有所不同。

Appointment

Please select one of the following options to book your appointment.

Call us at 1-833-820-8800 if you have any questions or concerns

Appointment

Please select one of the following options to book your appointment.

Alberta Health
British Columbia Health
Manitoba Health
New Brunswick Health
Nova Scotia Health
Ontario Health
Saskatchewan Health
Others

Or call us at 1-833-820-8800 to book an appointment.

Have you enrolled in the GoToHealthCoach program before?

Call us at 1-833-820-8800 if you have any questions or concerns

Client Details

    Call us at 1-833-820-8800 if you have any questions or concerns

    Appointment

    Please select one of the following options to book your appointment.

    Call us at 1-833-820-8800 if you have any questions or concerns

    Client Details

      Call us at 1-833-820-8800 if you have any questions or concerns

      Client Details

        Call us at 1-833-820-8800 if you have any questions or concerns