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GotoDoctor is a qualified provider to service the City of Saskatoon Employee and Family Assistance Program (EFAP). This program assists employees, their families, and retirees in connecting with Providers/Counsellors to support their mental health and overall well-being. Employees can access this counselling service when required.
No. This service is provided through the City of Saskatoon’s EFAP and is available at no cost to employees, eligible family members, and retirees.
No. All services are completely confidential. We do not share who uses the program, what was discussed, or whether someone is participating. Your privacy is protected under strict confidentiality and data protection standards.
You can submit your request through the dedicated City of Saskatoon portal or call our 24/7 bilingual support team at 1-833-820-8800.
A member of our care team will contact you the same day or the next business day. After learning more about your needs, we will recommend the provider/counsellor who is the best fit for you and arrange your appointment. Most appointments are scheduled within a few days.
Yes. We understand that a strong therapeutic relationship is essential to meaningful progress. If you feel that your counsellor is not the right fit, you may request a different counsellor at any time. Our goal is to ensure you feel comfortable, supported, and confident in your care, and we will work with you to facilitate a smooth transition.
GotoDoctor is a qualified provider to service the City of Saskatoon Employee and Family Assistance Program (EFAP). This program assists employees, their families, and retirees in connecting with Providers/Counsellors to support their mental health and overall well-being. Employees can access this counselling service when required.
No. This service is provided through the City of Saskatoon’s EFAP and is available at no cost to employees, eligible family members, and retirees.
No. All services are completely confidential. We do not share who uses the program, what was discussed, or whether someone is participating. Your privacy is protected under strict confidentiality and data protection standards.
You can submit your request through the dedicated City of Saskatoon portal or call our 24/7 bilingual support team at 1-833-820-8800.
A member of our care team will contact you the same day or the next business day. After learning more about your needs, we will recommend the provider/counsellor who is the best fit for you and arrange your appointment. Most appointments are scheduled within a few days.
Yes. We understand that a strong therapeutic relationship is essential to meaningful progress. If you feel that your counsellor is not the right fit, you may request a different counsellor at any time. Our goal is to ensure you feel comfortable, supported, and confident in your care, and we will work with you to facilitate a smooth transition.
