What do you do with my cells when they arrive at your facility?

When your hair follicles arrive at our facility, they are first visually inspected. We then analyse them for contamination and analyze the cells in the follicles for viability. The hair follicles are then suspended in a liquid that helps protect the cells from ice crystal damage. They are placed in a scientifically controlled rate freezer which freezes them at a predetermined rate until they reach -150°C. Your hair follicles and the cells in them are then cryopreserved in vapour phase liquid nitrogen at -190°C in separate vials and stored in two separate cryotanks which creates redundancy of samples for your peace of mind and multiple future uses.