Category: News

The year 2020 was unlike any other. The COVID-19 pandemic has presented an unprecedented challenge on every aspect of our lives. At the same time, it also provides confirmation that patients, health services, and the overall market are ready to change and advance into a new era.

The Teledact (Gotodoctor.ca) team was able to respond to these needs and capture new opportunities. We accelerated the growth of our virtual care clinic locations, providing patients with greater accessibility to healthcare providers and a safer way to consult with physicians. We also improved our virtual care platform making it easier for patients to get the help that they needed, when they needed it. Finally, we deepened our relationship with McKesson Canada Retail Banner Group, with direct-to-patient access on all of their online portals.

2020 Highlights

Building on this strong momentum, Teledact has plans to further our success this year by:

• Aligning the organization with the technology-focused growth priority
• Executing our financial plan and expanding our strategic partnerships
• Advancing our virtual care platform and developing new capabilities
• Leveraging our proprietary processes and over a decade of real-life clinical care delivery knowledge to create seamless virtual care patient experience
• Accelerating growth by expanding our footprint in provinces we are servicing and establishing presence in new areas.

2021 will be an exciting year for Teledact, as virtual care continues to become more relevant and necessary. The Teledact team is set to continue its leading position in virtual care technologies, ensuring that patients have even greater access to safe and convenient healthcare.

– Tommy Cheung
President, Teledact Inc.

About Teledact Inc.

Teledact (Gotodoctor.ca) is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the renowned primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians. Enhanced Care has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2,000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada. Gotodoctor.ca is also a listed virtual care provider on all McKesson Retail Banner Group consumer-facing portals.

https://www.guardian-ida-pharmacies.ca/en/products-and-services/telemedicine-services
https://www.remedys.ca/en/telemedicine-services
https://www.medicineshoppe.ca/en/telemedicine-services

November 27, 2020 – Teledact Inc. (Gotodoctor.ca) is pleased to announce the addition of Drew Taylor to its Board of Advisors. Mr. Taylor spent several years as the Chief Science Officer at Epic Capital Management, a boutique alternative investment manager, and is currently Co-Founder and Chief Executive Officer of Acorn Biolabs.

“We are pleased to welcome Mr. Taylor to Teledact’s Advisory Board,” said Tommy Cheung, President of Teledact. “Drew’s deep knowledge in healthcare technology, as well as his extensive experience working across the medtech start-up community will be invaluable to Teledact as we grow our business and pursue our mission to better serve patients across Canada.”

About Drew Taylor, MSc, PhD

Dr. Drew Taylor is the Co-founder and Chief Executive Officer at Acorn Biolabs. Acorn Biolabs is a healthcare technology company focused on giving every human being the best chance to experience more healthy years with its easy, affordable and non-invasive live cell collection, analysis, and cryopreservation service. He completed an undergraduate degree in Biology at the University of Michigan and a Masters from the same school in Molecular, Cellular, and Developmental Biology. He also holds a PhD with the University of Toronto in Biomedical Engineering.

Prior to joining Acorn, Drew spent several years as Chief Science Officer at Epic Capital Management working across the flourishing medtech start-up community. Also, prior to that he was a part of Mount Sinai Hospital’s Bioengineering of Skeletal Tissues Team and has been widely published across international medical journals with specific focus on tissue engineering and sports medicine. Drew also enjoyed a career in professional baseball as a pitcher for both the Toronto Blue Jays and the Philadelphia Phillies minor leagues, charting parallel paths simultaneously across professional sports and science.

About Teledact Inc.

Teledact (Gotodoctor.ca) is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the renowned primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians. Enhanced Care has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada. Gotodoctor.ca is also a listed virtual care provider on all McKesson Retail Banner Group consumer-facing portals.

November 2, 2020 – Teledact Inc. (Gotodoctor.ca), is pleased to announce that it has begun implementing an integrated patient registration process for its pharmacy partners. The system provides a secure method to onboard new patients, as well as simplifies the process to select prescription delivery options.

“Our team and pharmacy partners are excited about this new development,” said Tommy Cheung, President of Teledact. “It is an important step in enhancing the seamless connection between pharmacists, physicians, and patients. As patient volumes increase with the expansion of virtual care, we continue to refine our platform to streamline workflow and reduce the administrative burden for healthcare providers and patients.”

Teledact provides secure and convenient access to licensed physicians through its virtual care platform. Patients can access its services at pharmacies, senior living and other health facilities, as well as online through McKesson Retail Banner Group’s customer-facing pharmacy web portals:

https://www.guardian-ida-pharmacies.ca/en/products-and-services/telemedicine-services
https://www.remedys.ca/en/telemedicine-services
https://www.medicineshoppe.ca/en/telemedicine-services

About Teledact Inc.

Teledact (Gotodoctor.ca) is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the renowned primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians. Enhanced Care has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2,000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada. Gotodoctor.ca is also a listed virtual care provider on all McKesson Retail Banner Group consumer-facing portals.

October 29, 2020 – Teledact Inc. (Gotodoctor.ca), is pleased to announce the addition of three new virtual clinic locations in Manitoba. The Company remains dedicated in expanding the reach of its telemedicine platform to more communities, and in improving access to medical care for patients.

“Manitoba represents a new region for our continued growth,” said Tommy Cheung, President of Teledact. “Not only does our platform provide convenient medical access for patients in urban centres, but it provides much needed access for those located in rural and first nation areas as well.”

Teledact provides secure and convenient access to licensed physicians through its virtual care platform. Patients can access its services at pharmacies, senior living and other health facilities, as well as online through McKesson Retail Banner Group’s customer-facing pharmacy web portals:

https://www.guardian-ida-pharmacies.ca/en/products-and-services/telemedicine-services
https://www.remedys.ca/en/telemedicine-services
https://www.medicineshoppe.ca/en/telemedicine-services

About Teledact Inc.

Teledact (Gotodoctor.ca) is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the renowned primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians. Enhanced Care has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada. Gotodoctor.ca is also a listed virtual care provider on all McKesson Retail Banner Group consumer-facing portals.

October 19, 2020 – Teledact Inc. (Gotodoctor.ca) is pleased to announce the addition of Mr. Ray Barlow and Dr. Sarfaraz Banglawala to its Advisory Board. Mr. Barlow, the Director of Operations at Fieldgate Retirement Living, and Dr. Banglawala, a specialist in Otolaryngology, bring extensive experience and knowledge in specialized care.

“We continue to add diversity and strength to our Advisory Board,” said Tommy Cheung, President of Teledact. “Through their combined experience, Mr. Barlow and Dr. Banglawala will provide elements that will help bring versatility to our virtual care service offering, allowing Teledact to better cater towards patients across multiple healthcare sectors.”

“Telemedicine has become a useful and valuable tool in being able to provide care to patients during this pandemic by not allowing disruption to their ongoing healthcare needs. It allows for quick and safe access to patients while breaking the barriers in providing comprehensive care to those in remote and isolated communities.” stated Dr. Banglawala. “It’s application will continue to expand through innovation in virtual care technology.”

“Having first hand experience with the technology and service that Teledact offers has allowed me to better understand the value that virtual care provides to our residents,” said Ray Barlow, Director of Operations at Fieldgate Retirement Living. “I look forward to helping Teledact build on its platform to better serve seniors across the country.”

About Dr. Sarfaraz Banglawala, M.D., MPH, FRCSC

Dr. Banglawala is an Otolaryngologist – Head & Neck Surgeon currently working at William Osler Health System and Trillium Health Partners. A native of Toronto, Dr. Banglawala has completed all his training locally including his residency training in Otolaryngology – Head & Neck Surgery at McMaster University. He went on to complete a prestigious fellowship in Rhinology and Skull Base Surgery in the United States.

Dr. Banglawala has a Master of Public Health Degree from Harvard University, and has also completed the Advanced Leadership in Healtcare Executive program at Rotman School of Business, as well as the Health Law Program at Osgoode Hall Law School. He holds the positions of Assistant Professor at McMaster University and Lecturer at University of Toronto. He also is a peer reviewer for multiple international research journals. With extensive background in research methodology and data analysis, Dr. Banglawala is now exploring surgical advancements through various medical technologies such as artificial intelligence and machine learning.

About Mr. Ray Barlow

Ray Barlow is the Director of Operations at Fieldgate Retirement Living. Mr. Barlow brings 25+ years of progressive experience in the Long Term Care and Senior Living industry, focused on building strong and dynamic communities across North America. Ray has a strong interest in innovative technology and has led the development and implementation of senior housing, Nursing and Operations software that continues to be used in the industry.

Ray has extensive experience working with Physicians, Pharmacist, Physiotherapists and Mental Health Professions and has developed a strong partnership with investors across multiple business units and has exceeded over $100 million in the Senior Housing industry for design, build and development.

Mr. Barlow holds a Bachelor’s degree in Business from Bishop’s University in Lennoxville Quebec, a Master’s in Business Administration from Niagara University in New York and a Master’s in Healthcare Administration from Schulich University in Toronto. He is a licensed Nursing Home Administrator in Ontario, a member of the Ontario Retirement Communities Association (ORCA) and Ontario Long Term Care Association (OLTCA). Previously, Ray was the Chair of the Board of Directors, Niagara District Health council and vice chair for the Niagara CCAC, as well as a published Author for COACH Magazine.

About Teledact Inc.

Teledact (Gotodoctor.ca) is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the renowned primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians. Enhanced Care has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada. Gotodoctor.ca is also a listed virtual care provider on all McKesson Retail Banner Group consumer-facing portals.

October 12, 2020 – Teledact Inc. (Gotodoctor.ca), a leader in the Canadian virtual care sector, welcomes the addition of new virtual clinic locations in Toronto and Hamilton. The Company has seen rising interest in its telemedicine platform as it continues to expand its virtual care network.

“We are pleased that our pharmacy partners continue to see the value that Teledact provides to their customers and to their business,” said Tommy Cheung, President of Teledact. “The COVID-19 pandemic has introduced new challenges and new opportunities in accessing care, and both medical professionals and the general public are now ready to utilize virtual care more than ever.”

Teledact provides secure and convenient access to licensed physicians through its virtual care platform. Patients can access its services at pharmacies, senior living and other health facilities, as well as online through McKesson Retail Banner Group’s customer-facing pharmacy web portals:

https://www.guardian-ida-pharmacies.ca/en/products-and-services/telemedicine-services
https://www.remedys.ca/en/telemedicine-services
https://www.medicineshoppe.ca/en/telemedicine-services

About Teledact Inc.

Teledact (Gotodoctor.ca) is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the renowned primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians. Enhanced Care has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada. Gotodoctor.ca is also a listed virtual care provider on all McKesson Retail Banner Group consumer-facing portals.

October 5, 2020 – Teledact Inc. (Gotodoctor.ca) is pleased to announce the addition of two new members to its Board of Advisors. Joining the Advisory Board are Rebecca Yu and Dr. Pierre Geoffroy, who will leverage their skills and expertise to provide guidance to the Company’s executive team through its continued growth in the virtual care sector.

“We are extremely happy to welcome such talented and experienced leaders to advise our team on future growth and opportunities,” said Tommy Cheung, President of Teledact. “Their combined expertise in public affairs, medicine, and the pharmaceutical industry will play a valuable role in both guiding our strategic decisions, and in broadening our services to provide better healthcare for all Canadians.”

“Although we have been using telemedicine for years, the COVID-19 pandemic has ignited virtual care adoption,” said Dr. Geoffroy. “I am excited to have the opportunity to help Teledact continue its impressive growth in bringing healthcare closer to our patients.”

About Rebecca Yu

Rebecca Yu is the Vice President, Market Access & External Affairs at Takeda Canada. Prior to assuming this role, she held the position of Head, JLABS Canada and was instrumental in setting up J&J Innovation’s first international JLABS incubator in partnership with the Ontario Government, University of Toronto, MaRS Innovation and 8 research hospitals, to help catalyze life science start-ups through the translation of science into valuable solutions for patients. Rebecca has over 20 years of pharmaceutical industry experience in a range of positions with Solvay Pharma, P&G, Servier, Pfizer and Janssen, covering value based access, external affairs, HTA, health policy, innovation sourcing, business development, alliance building, venture capital, and public-private partnerships.

Prior to joining industry, she practiced as a Clinical Pharmacist at The Wellesley Hospital. Rebecca is a graduate of the University of Toronto, Faculty of Pharmacy. Rebecca was previously on the Board of Directors for the Markham Stouffville Hospital, the Life Sciences Ontario Association, the Centre for the Commercialization of Regenerative Medicines (CCRM), the Nanomedicines Innovation Network (NMIN) and was a member of the Joint Steering Committee for the University of Toronto’s Neuroscience Catalyst. Rebecca was appointed to the Government of Canada’s Selection Committee for Venture Capital Catalyst Initiative (VCCI) to provide recommendations on selection of recipients of over $400M in VC funds. She is currently on the Ryerson University FEAS Dean’s Advisory Council, on the Canadian Pharmaceutical Sciences Foundation Board and a volunteer with the COVID-19 physician-led initiative on Critical Care Medicines.

About Dr. Pierre Geoffroy, MDCM, MSC, FCFP, DABAM

Dr. Geoffroy is currently an attending physician at Newmarket Health Centre and Lakeview Manor in Beaverton. He is also the house physician at a senior living centre and practices family medicine in Aurora. Previously, Pierre spent several years as an Assistant Professor of Medicine at McGill University before joining the Pharmaceutical Industry, where he held several senior positions in research and development at Wyeth Pharmaceuticals, Sanofi Pasteur, Biovail, and INC Research.

Early in his career, Dr. Geoffroy practiced emergency medicine in both Montreal and Newmarket, and has since then continued in family practice and geriatric medicine. Over the past 7 years, he has extended his work to include addiction patients at his local practice and at his addiction medicine clinic in Oshawa.

Dr. Geoffroy attended Medical School at McGill University and holds a BSc in Nutrition from McGill and a MSc in Human Nutrition from the University of Toronto. He is a Diplomate of the American Board of Addiction Medicine, being board-certified in Addiction Medicine. His area of interest lies in addiction disease and concomitant mental health disorders. Pierre is bilingual in French and English and holds medical Licenses in Quebec and Ontario.

About Teledact Inc.

Teledact (Gotodoctor.ca) is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the renowned primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians. Enhanced Care has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2,000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada. Gotodoctor.ca is also a listed virtual care provider on all McKesson Retail Banner Group consumer-facing portals.

September 28, 2020 – Teledact is excited to announce the launch of its virtual care platform with McKesson Retail Banner Group’s consumer facing web portal. Residents in Manitoba and Ontario can now connect with the Company’s licensed physicians through phone, tablet or computer by accessing the Guardian, I.D.A., Medicine Shoppe, and Remedy’sRx websites. Virtual consultations through Teledact’s telemedicine service are free of charge.

Supported by the trusted primary care clinic, Enhanced Care Clinic, Teledact (gotodoctor.ca) leverages a trusted team of physicians and healthcare professionals with over a decade of healthcare delivery experience. This new initiative is established directly between Teledact and McKesson Retail Banner Group.

“Teledact is proud to announce that its virtual care platform will now be accessible online via McKesson’s Banner pharmacy websites. More than ever, Canadians are seeking safe and effective ways to access healthcare, and we are proud to offer a new connection point for patients and doctors,” said Tommy Cheung, President of Teledact. “We are thrilled to be a part of this cooperative venture in delivering innovative healthcare directly to patients, building on the success of our virtual care network already in place with the independent pharmacy locations.”

Patients can conveniently access Teledact’s leading virtual care service by navigating to a McKesson Banner pharmacy website.

Please visit:
https://www.guardian-ida-pharmacies.ca/en/products-and-services/telemedicine-services
https://www.remedys.ca/en/telemedicine-services
https://www.medicineshoppe.ca/en/telemedicine-services

About Teledact Inc.

Teledact is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the renowned primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians. Enhanced Care has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2,000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada.

September 21, 2020 – Teledact Inc. (Teledact or the Company) is excited to announce the addition of new virtual care clinics in Sault Ste. Marie, Toronto, Winnipeg, Gladstone, Pickering, Scarborough, Brampton, and Welland. The Company has also received a new record high of monthly total patient visits and monthly per-clinic visits in August, signalling the continued shift in the way that healthcare is being accessed in Canada.

Unlike many of the new virtual care technology companies, Teledact is supported and staffed by a well-known physician and medical team from Enhanced Care Medical Clinic. Enhanced Care has been providing traditional in-person family practice and virtual physician services for over a decade. This further allows Teledact to drive innovation and modernization in medical services during this unprecedented time in public health.

“We are excited to see the traction that we have generated through our efforts in expanding our virtual care network, and we are proud to offer our service to patients outside of Ontario and into Manitoba for the first time. We understand that healthcare delivery is not only about technology and convenience. Our family physician and specialist team will continue to focus on both episodic visits and the continuity of care for our patients,” stated Tommy Cheung, President at Teledact.

About Teledact Inc.

Teledact is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the leading primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians at any one of its locations. Enhanced Care Medical Clinic has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada.

September 10, 2020 – Teledact Inc. (Teledact) is pleased to announce the addition of Sunny Wong to its management team. Sunny is a multi-talented business executive with over 20 years of experience, building a long track record of delivering results and leading successful business transformations across multiple ventures. Over his career, Sunny had successfully managed a myriad of duties spanning operations, information technology, business development, contract management, human resources, and health & safety.

“We are excited to add Sunny to our growing leadership team. His experience in developing and managing mid-to-large scale technology and enterprise projects throughout the business life cycle will be instrumental to Teledact’s growth and virtual care expansion,” said Tommy Cheung, President of Teledact.

Sunny holds a Systems Design Engineering degree from the University of Waterloo, and is an expert at implementing, growing, and supporting IT platforms, as well as optimizing efficiencies and building automated systems/processes.

In this newly created role, Sunny Wong will focus on developing new virtual care platforms, improve operational efficiency and accelerate Teledact’s growth in the primary care sector.

”I am honoured to join the Teledact team and to help build on its impressive growth over such a short period of time. Teledact is uniquely positioned to expand its virtual care platform and I hope to contribute to its goal of improving healthcare access to millions of people across Canada,” stated Sunny Wong.

About Teledact Inc.

Teledact is a leading telemedicine technology provider that focuses on improving healthcare access and medical resource distribution across Canada. Supported by the leading primary care clinic, Enhanced Care Clinic, the Company offers complete virtual clinic solutions that conveniently connect patients with physicians at any one of its locations. Enhanced Care Medical Clinic has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. The Teledact platform now operates in a growing number of telemedicine clinics, pharmacies, health facilities and senior living centres across Canada.