You can indicate that you have lab results that you want your doctor to review when you book your appointment. We will provide you with instructions on how to send the information to us at that time.
MBC FAQ Category: quickhealthaccess
A lab order or referral can be provided by your doctor as needed.
Yes, our physicians can provide you with a digital sick note for your work or school if needed. A consultation must be made for us to assess your condition. There is a fee for this service.
You can speak with your doctor through a secure video connection or over the phone.
The Gotodoctor.ca platform supports mobile/tablet/desktop devices.
Yes, you can request a specific doctor by sending a message when you book your appointment. If you’re requesting a doctor you have seen before, we recognize this can help with continuity of care.
Appointments are subject to availability of our doctors but we always try to accommodate when possible. Just request the doctor in the message box when making your online booking.
Once we have your request, the system will try to schedule you with the same doctor you saw on your last visit based on their availability; or we will provide an option for the next available appointment with the requested doctor.
Our professional team of 70+ licensed Canadian doctors are available 7 days a week. Many of them have their own in-person family practice with Enhanced Care and regularly provide virtual care at Gotodoctor.ca. Patients will be connected to doctors residing in the same province for their virtual care appointments.* Click here to see learn about our doctors: https://gotodoctor.ca/doctors
* * Provided physicians are available to service in the province you are located.
The Gotodoctor.ca team can address a wide range of health and wellness concerns that an individual would typically seek treatment for through an in-person medical appointment. See a list of areas of treatment here. Our expanded program also offers extended solutions for access to specialist appointments in a variety of different specialty areas.
Gotodoctor.ca is a trusted telemedicine (virtual care) provider that connects you with professional health care from the convenience of your own home or workplace.
Gotodoctor.ca and its partner, Enhanced Care, are pioneers in telemedicine, having operated virtual health care clinics since 2012. Our team has built a successful track record in delivering primary care to thousands of patients.
With Gotodoctor.ca, you can see the doctor from wherever you are on your schedule, saving time, money and effort when taking care of your health needs.
From medical questions, prescription renewals and sick notes to laboratory diagnostic requests and referrals, the Gotodoctor.ca team is here for you.
With over 130 locations currently available in Ontario, Manitoba, Saskatchewan and British Columbia, you can access on-site diagnostic testing and even comprehensive assessments beyond virtual care. Just click here to find a virtual clinic location nearest to you. Additional locations are being opened so you can access its patient-centric primary care service across Canada.
If you are experiencing a more “simple” condition, such as one you would typically access a general practitioner or “walk-in” appointment for, please use the Quick Health Access dedicated booking portal to arrange your appointment using the “Book now” feature:
Step 1: Fill in the online form by clicking on the Book Now button on the website.
Step 2: We will schedule your appointment with one of our doctors and send you a confirmation email.
Step 3: Sit back, relax and one of our doctors will contact you.
If you need to cancel or reschedule your appointment, please call or email one of our coordinators. 1-833-820-8800 / info@gotodoctor.ca.
Specialist Services:If your health concerns are more in-depth and require a possible specialist referral, please reach out to our Medical Director at paulina@quickhealthaccess.ca for a consultation to determine your needs and be provided with a customized list of options tailored to your particular case.
