Don't waste time to call. Send us your questions here and we will get back to you.

Ask your question here

Gotodoctor.ca Launches GotoDrugStore SMS Application, A Pharmacy Customer Service Solution

Published August 23, 2022

August 23, 2022 – Gotodoctor.ca, a leading Canadian healthcare solution company, successfully launches GotoDrugStore SMS Application for pharmacies to advance communication with their customers. This subscription (Software as a Service or SaaS) solution is now available at www.gotodrugstore.ca.

 

Most pharmacies still utilize the traditional method of communication including phone calls and voice messages. SMS messages have been shown to be superior over other communication methods, with over 90% open rate. It also provides a faster response time, usually within minutes, compared to emails and voice messages. GotoDrugStore SMS Application now brings this effective and engaging communication for pharmacies across the country.

 

Gotodoctor.ca has already developed the Clinitok SMS application for physicians and clinic staff (for more information, click here), which is directly integrated with the WELL Health EMR. GotoDrugStore SMS Application is another new addition to the suite of innovative technology solutions delivered by Gotodoctor.ca for healthcare professionals. Over 120 pharmacies, medical clinics and health facilities in Canada already subscribe to Gotodoctor.ca’s virtual and in-person physician care service platform. Gotodoctor.ca is also a preferred provider for McKesson Retail Banner Group, Rexall and Manitoba Blue Cross members.

 

Some features of GotoDrugStore SMS Application include:

  • Reminder to renew or pick up prescriptions
  • Secure one way communication
  • Send text to multiple patients simultaneously
  • Broadcast new services and operating hours
  • Fully customizable templates for frequently used messages

“Pharmacies and their virtual clinics are part of Gotodoctor.ca’s unique service delivery channel, which is beyond the traditional in-person and virtual care,” says Tommy Cheung, CEO of Gotodoctor.ca. “GotoDrugStore SMS Application is one part of our overall technology strategy and a practical software solution that can save time for the pharmacy team and increase their reach to patients.”

 

 

About Gotodoctor.ca


Gotodoctor.ca is a leading healthcare solutions company that operates in health facilities, senior living centers, and pharmacies across Canada. Its virtual clinics in pharmacies enhance the patient experience by creating an integrated and scalable care model, to improve accessibility and patient outcomes. Gotodoctor.ca is supported by the renowned primary care clinic, Enhanced Care Clinic, which has also been the exclusive Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. Gotodoctor.ca is a preferred provider for McKesson Retail Banner Group, Rexall and Manitoba Blue Cross members. 

 

For more information, visit www.gotodoctor.ca or email info@gotodoctor.ca.

Recent News

February 8, 2024

Gotodoctor Celebrates the Launch of its Richview Square In-Person Medical Clinic Service Site

February 7, 2024 - As an update to the November 26, 2023 announcement, Gotodoctor.ca is pleased to announce the completion...

Read more
January 23, 2024

Gotodoctor Launches Health System Navigator Service with its Network Pharmacy Partners

January 23, 2024 - Gotodoctor.ca, the leading Canadian technology platform seamlessly accelerates care for its subscribed organizations and...

Read more
January 15, 2024

Gotodoctor Welcomes Andrew Duckman as Senior Advisor

January 14, 2024 - Gotodoctor.ca is pleased to welcome Andrew Duckman to its organization as Senior Advisor to...

Read more

Stay informed by signing up for our mailing list

Appointment

Please select one of the following options to book your appointment

Call us at 1-833-820-8800 if you have any questions or concerns

* We accept Ontario, Manitoba, Saskatchewan, British Columbia, Alberta and New Brunswick health cards

Appointment

Please visit your dedicate plan member page. If you require more information, please call 1-833-820-8800

* We accept Ontario, Manitoba, Saskatchewan and British Columbia health cards