Terms and conditions

Acknowledgement

You acknowledge and understand the Privacy Policy and consent regarding the collection, use and disclosure of your personal health information within gotodoctor.ca platform, Enhanced Care Clinic, lab and pharmacy and to other necessary healthcare providers, insurers, and where required by law, for the purposes of providing or assisting in the provision of health care services to you.

You acknowledge that you understand the risks and limitations for the use of this email or other electronic communication and it is not encrypted. Despite this, you agree to communicate with Gotodoctor and its physician clinics, and to other healthcare providers, for the purposes of providing or assisting in the provision of health care services to you. You acknowledge that you can withdraw the option of communicating electronically by notifying Gotodoctor.

For Treatment of Patients Residing outside of Canada

The patient agrees that the relationship between himself/herself and the doctors and health care providers from gotodoctor.ca and Enhanced Care Clinic shall be governed by, and construed in accordance with the laws, acknowledges that the treatment/service was performed in your province; and that the Courts of the Province shall have jurisdiction to entertain any complaint, demand, claim or cause of action, whether based on the alleged breach of contract or alleged negligence arising out of the treatment/service. 

The patient hereby agrees that he/she will commence any such legal proceedings in his/her Province and only in his/her Province and hereby submits to the jurisdiction of the Courts of his/her Province.

Before your appointment, we would like to inform you about using Virtual Care

Our virtual clinic offers virtual care to make sure that we can continue to provide care for our patients, safely and effectively. This means that we will be using video and audio technologies for some patient visits. A virtual care visit is just like a regular doctor’s appointment; except the physician you will see and speak with is on a monitor or over the telephone. Some of these technologies are provided by the Province and other certified service providers. A trained healthcare provider will assist you during your virtual care appointment; he/she will make the connection with the physician at another location. 

We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. 

To help us keep your information safe and secure, you can:

Virtual Care Disclaimer

Our clinic offers virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the Province. Some health concerns can be addressed with virtual care alone, but in some cases your doctor may ask you to visit a hospital or other health care facility if necessary, for a physical examination.

We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can:

You should also understand that virtual care is not a substitute for in-person communication or clinical examinations, where appropriate, or for attending the Emergency Department when needed (including for any urgent care that may be required).

If you are concerned about using video or audio tools for virtual care, you can ask our office to arrange for you to visit a different healthcare provider or other health care center where you can be seen in person. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In particular, the following means of electronic communication may be used: videoconferencing and Telephone Call.

Appointment

Please select one of the following options to book your appointment

Manitoba Health
Ontario Health
Others

Appointment

Please select one of the following options to book your appointment

Manitoba Health
Ontario Health
Others