November 20th, 2024 – Gotodoctor, one of Canada’s largest digital platforms integrating private and public health services, is thrilled to announce the official launch of a new partnership with CanAssistance, a renowned global provider of emergency travel assistance and support services.

Founded in 1989, CanAssistance has established itself as a trusted provider of medical and emergency support for travelers and has been serving clients across various sectors including insurance companies, government agencies, and more. With decades of experience and a robust global network, CanAssistance offers tailored healthcare solutions with cost-containment measures while maintaining high quality care.

CanAssistance members will benefit from GotoDoctor’s comprehensive physician care service, which includes:

• Virtual care through phone or video consultations, providing members access to licensed Canadian physicians
• Medical clinic access, delivering direct physical assessment and care
• In-pharmacy virtual clinic visits, offering point-of-care testing, diagnostic tools, and access to medical professionals at 250+ Gotodoctor-affiliated pharmacies across Canada

According to the Canadian Medical Association research report in 2023, those who were new to Canada were twice more likely to have issues with primary care access, compared to ones who were born or lived here for a longer period of time. This collaboration enhances healthcare access and addresses the ongoing challenges faced by travelers and newcomers. The GotoDoctor Care Support Team with its Service Engine technology will provide the most cost-effective care option for CanAssistance members when they are in need of timely medical care.

Combining Gotodoctor’s unique service offerings with CanAssistance’s extensive global support, delivers a comprehensive primary care solution to meet a wide range of healthcare needs, creating value for both organizations and those they serve.

About GotoDoctor.ca

GotoDoctor is a leading B2B healthcare solution company with the mission to accelerate access to all available care for its members. Its Service Engine technology delivers scalable and uniform patient experience across both public and insurance benefit services. GotoDoctor also extends virtual care with its 250+ pharmacy and clinic physical care network, allowing members to access comprehensive in-person care and other healthcare services. An estimated million Canadians are connected to the GotoDoctor healthcare ecosystem.

Gotodoctor.ca is a preferred provider for McKesson Canada’s Rexall and Retail Banner Group (IDA, Guardian, Remedy’s Rx) pharmacies. Its platform model is already adopted and subscribed by major Canadian enterprises, TPAs, and other insurance partners, like Manitoba Blue Cross, Novartis Canada, SEB Administrative Services/Co-Operators, The Leslie Group, Quick Health Access, Simply Benefits, and Automated Administration Services.

For more information, visit www.gotodoctor.ca, or email info@gotodoctor.ca