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Ask your question here Expands Service in BC with a new Medical Clinic in Burnaby

Published August 30, 2023


August 30, 2023 –, a leading technology healthcare platform for Canadian enterprises, is excited to announce the company has signed a Letter of Intent (LOI) to acquire a BC-based medical clinic located in Burnaby, British Columbia. This new in-person clinic will be an addition to the 17 already existing CareBridge pharmacy and clinic Service Sites in the province.


Access to physician care continues to be challenging in Canada. According to the latest survey by Canadian Medical Association and Angus Reid Institute released on August 17, 2023, half of Canadians either don’t have a family doctor (19%) or struggle to see the one they have (29%). For those who do not have a family physician, 26 percent have abandoned their search, while another 38 percent have been looking for more than a year.(1) has established a network of in-person CareBridge Service Sites, with 250 pharmacies and clinics across Canada, allowing its members to go beyond virtual care and access comprehensive in- person care from physicians, pharmacists and other health professionals. Combining these unique Service Sites with virtual care, digital health service providers, and its proprietary Service Engine technology, there is now an one-of-a-kind platform for members to seamlessly and effectively navigate between publicly funded and employee benefit services. Major Canadian business and insurance enterprises have joined and offer its services to their members, employees and plan sponsors. About 1 million Canadians are now connected and have access to’s platform today.


This new in-person medical clinic at Burnaby has a group of family physicians and also provides services to patients in Korean, Farsi and Chinese. All the existing physicians will continue their practice, with the opportunity to expand service capacity with additional physicians. The transaction is expected to be completed by early Q4 of this year, after the due diligence review process.


“Technology alone is not sufficient to resolve the access challenge faced by our patients and communities today,” said Tommy Cheung, CEO of “Our team has deep roots and experience in primary care clinic and pharmacy services and understands the requirements for operating and delivering comprehensive care. has created an integrated service delivery ecosystem that aligns with the public and employee benefit systems, and we look to accelerate its adoption to even more user partners and service providers.”


1. After a ‘decade of decline’ in health care, Canadians not convinced that money is enough to solve the crisis, Angus Reid Institute – Accessed,will%20have%20no%20effect%20whatsoever on August 25, 2023.





About is a leading B2B healthcare solutions company that connects to an estimated a million Canadians through its unique Service Engine and hybrid primary Care platform. integrates virtual and in-person care, and enables members to access comprehensive and scalable physician and other healthcare services. is a preferred provider for McKesson Canada’s Rexall and Retail Banner Group (IDA, Guardian, Remedy’s Rx) pharmacies. Its Digital Employee Services and Data Offerings technologies are already adopted and are utilized by major insurance companies, TPAs, and other enterprises, like Manitoba Blue Cross, Novartis Canada, The Leslie Group, Green Benefits, Simply Benefits, and Automated Administration Services.


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