February 2025 – Gotodoctor, a leading healthcare technology provider, is excited to announce the upcoming launch of the Gotodoctor Business Intelligence (BI) Portal, set to go live in March 2025.

This exclusive platform is designed to provide our insurance partners with real-time utilization reporting, program details on the Gotodoctor suite of employee benefit services, marketing collaterals, and much more.

Key Benefits
With a growing network of partners, Gotodoctor is committed to providing accurate, on-demand data that our partners can access at any time. The BI portal offers:

      1.Quality Assurance and Performance Monitoring

• Monitor the quality and efficiency of healthcare services provided under their policies
• Get insights on utilization, ensuring that the care delivered is necessary and appropriate

  2.Trend Analysis and Forecasting

• Provides historical data that can be analyzed for usage patterns
• Forecast future demands and prepare for emerging healthcare needs

  3.Member Satisfaction and Plan Design

• Assess utilization and retention data to ensure members are receiving adequate care
• Identify opportunities to refine plan benefits or networks to improve overall satisfaction and meet plan sponsor needs more effectively
  

What Can Our Partners Expect?

With this industry-leading BI portal, the need to wait for end-of-period utilization reports will be a thing of the past. The portal will allow partners to securely log in using their credentials (combined with a time-sensitive OTP method), where they can then select a period and easily view relevant utilization data across the enterprise or for a specific subgroup. 

It’s not just about efficiency. This functionality is designed to streamline reporting, offer greater flexibility, and receive faster insights, helping our partners and their plan sponsors make more informed decisions.

At Gotodoctor, we’re always looking for ways to innovate our service offerings, and we believe the new BI Portal will be a vital part of how we work together closely with our partners to achieve the best outcomes for their members.

Looking to Collaborate or Learn More?
You can email us at goingbeyond@gotodoctor.ca or send us a message on LinkedIn. 

About Gotodoctor.ca

Gotodoctor is a leading B2B healthcare solution company with the mission to accelerate access to all available care for its members. Its Service Engine technology delivers scalable and uniform patient experience across both public and insurance benefit services. Gotodoctor also extends virtual care through its 250+ pharmacy and clinic physical care network, allowing members to access comprehensive in-person care and other healthcare services. An estimate of over one million Canadians are connected to the Gotodoctor healthcare ecosystem.

Gotodoctor.ca is a preferred provider for Rexall and McKesson Canada’s Retail Banner Group (IDA, Guardian, Remedy’s Rx) pharmacies. Its platform model is already adopted and subscribed by major Canadian enterprises, TPAs, and other insurance partners, like Manitoba Blue Cross, Novartis Canada, Union Benefits, SEB Administrative Services/Co-Operators, The Leslie Group, Quick Health Access, Simply Benefits, and Automated Administration Services.

For more information, visit www.gotodoctor.ca/news or email info@gotodoctor.ca.