The COVID, Cold and Flu Care Clinic @ Georgina was created by Southlake Community OHT partner Enhanced Care Clinic and Gotodoctor.ca to support the needs of the community in Georgina and to ensure access to timely in-person care for those with moderate COVID-19, cold or flu symptoms.
Who should come to the clinic?
The clinic will provide in-person care for those with symptoms such as:
- Any symptoms of COVID-19
- Sore throat
- Runny nose
- Sinus pain
- Loss of taste or smell
- Other cold or flu symptoms
You should bring a list of your medication and a list of any important medical conditions to your appointment for a clinical assessment.
If you have one or more of the following symptoms, you should immediately call 911 or go to the emergency department:
- Severe difficulty breathing (struggling for each breath, can only speak in single words)
- Severe chest pain (constant tightness or crushing sensation)
- Feeling confused or unsure of where you are
- Losing consciousness
Hours of Operation: Monday to Saturday from 10 a.m. to 6 p.m.*
Phone : 289-841-8118
FAX : 905-868-8659
* Hours may change due to volume and service availability. Please book your appointment online.
Disclaimer for Patients Using Virtual and Telephone Care
Our clinic offers virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the Province. Some health concerns can be addressed with virtual care alone, but in some cases your doctor may ask you to visit a hospital or other health care facility if necessary, for a physical examination.
We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can:
- Understand that this method of communication is not secure in the same way as a private appointment in an exam room.
- Use a private computer/device (i.e., not an employer’s or third party’s computer/device) and a secure internet connection. For example, using a personal computer or tablet is more secure than at a library, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.
You should also understand that virtual care is not a substitute for in-person communication or clinical examinations, where appropriate, or for attending the Emergency Department when needed (including for any urgent care that may be required).
If you are concerned about using video or audio tools for virtual care, you can ask our office to arrange for you to visit a different healthcare provider or other health care center where you can be seen in person. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.
By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In particular, the following means of electronic communication may be used: videoconferencing and Telephone Call.
- It is our clinic’s policy that no narcotics or controlled substances will be prescribed during walk-in appointments. The same applies to telemedicine appointments.
- Please note that NOT ALL conditions can be looked at through telemedicine. You understand that you have the option to seek care at other clinics.