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Ask your question here Embraces New User Experience

Published May 16, 2021

May 16, 2021 –, a leader in the Canadian virtual care sector, embraces new experience for patients with its enhanced web service. The new site is redesigned to be user-friendly, mobile ready and prepared for future service expansion.


Booking an appointment online at is still easy and convenient, 24/7 for patients across Canada. Patients can now also find plenty of educational information on what conditions virtual care can treat and services they can receive. More importantly, when virtual care at home or at work is not enough, they will be able to find a virtual clinic location near them and get assistance from health professionals and remote diagnostic tools on-site. 


“User experience is crucial in virtual care and healthcare overall,” said Tommy Cheung, President of “We have been developing many innovative ways to better service our patients virtually and beyond. The new web portal is one part of our virtual care omnichannel service connecting patients, pharmacists and physicians safely and securely.” provides secure access to licensed physicians through its virtual care platform and virtual clinic network. Patients can receive its services at pharmacies, senior living and other health facilities, as well as online through McKesson Canada’s customer-facing pharmacy web portals.



About (Teledact Inc.) is a leading telemedicine technology provider that operates in health facilities, senior living centres, and pharmacies across Canada. Its virtual clinics in pharmacies enhance the patient experience by creating an integrated care model, to improve accessibility and patient outcomes. is supported by the renowned primary care clinic, Enhanced Care Clinic, which has also been the Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. is a preferred virtual care provider on all McKesson Retail Banner Group and Rexall consumer-facing web portals.


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