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Ask your question here Submits Patent Application for Proprietary Service Engine with the U.S. Patent and Trademark Office

Published March 29, 2022

March 29,, a leading healthcare solutions company that delivers comprehensive virtual and in-person patient care in Canada, is pleased to announce further enhancement on the Company’s Service Engine, and filing a patent with the United States Patent and Trademark Office (“USPTO”).


Patient care coordination and service navigation is complex and often involves a multitude of providers and organizations. Having a centralized application to assist patients and providers in care delivery is admired and theoreticized by many organizations.’s in-house developed Service Engine platform allows for full customization of its algorithms and analytics, driving better patient health outcomes and fulfilling physician care needs


This real-life, practical software application is essential to patients seeking virtual and in-person physician care. It is now connected with over 100 pharmacies, clinics, health facilities, employer groups and other service organizations across the country, servicing thousands of patients each month. Examples of services in production with the Service Engine include:

  • Physician virtual and in-person online and phone appointment requests and tracking
  • Prescription fulfillment and pharmacy service delivery
  • Covid testing data integration and result processing
  • Specialist care referrals
  • Uninsured and private service online payment collection
  • Laboratory and diagnostic testing request and documentation


Additional services being implemented:


  • Group Benefit Plans integration with major insurance service providers
  • Virtual health coaching, including the recently announced partnership with NexJ Health
  • EAP and chronic disease management coordination


“The future of comprehensive patient care will be a combination of virtual and in-person care delivered by physicians and many other health care service providers. As we continue to build our IP portfolio, our unique Service Engine platform is another example of our continuous innovation, and plays a vital role in ensuring service coordination and continuity of care among our physicians, pharmacists and healthcare service partners,” says Tommy Cheung, CEO and President “The team is truly excited as the Service Engine has set a clear path for us to expand our capabilities and add in demand health services for our patients.”



About is a leading healthcare solutions company that provides comprehensive care to patients by bridging the gap between virtual and in-person care.  The company provides virtual care and operates in-person medical clinics and virtual clinics in pharmacies, senior living centres, and other health facilities across Canada. is supported by the renowned primary care clinic operator, Enhanced Care Clinic, an exclusive Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. is a preferred virtual care provider on all McKesson Retail Banner Group and Rexall consumer-facing web  portals.  For more information, visit  or email


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