Don't waste time to call. Send us your questions here and we will get back to you.

Ask your question here Shares Effective Strategies from Its Pharmacy Virtual Clinic Partners

Published November 21, 2021

November 21, 2021 –, a leading provider of virtual care services, has partnered with pharmacies to create a network of in-pharmacy virtual clinics and in-person clinics across Canada. By working together with our pharmacy partners, establishes a patient-centric and responsive service delivery platform for its patients, physicians and pharmacy teams. 


Virtual care at home or at work is often unable to service all the patient care needs. With, patients will be able to find an in-pharmacy virtual clinic location near them and get assistance from pharmacy professionals and remote diagnostic tools on-site. If needed, patients can even visit in-person clinics associated with This combination delivers the optimal balance between virtual and in-person care.


Recently, has consulted some of its top performing pharmacy partners to share their practical and effective strategies used in their practices:


  • Management to lead and set up virtual physician service processes and procedures for the whole pharmacy team
  • Integrate virtual physician service into regular pharmacy workflow and recommend to patients whenever there is a need
  • Be proactive and offer virtual physician care as part of the pharmacy service, including those requiring prescription refills
  • Identify and offer virtual physician service when counselling and for those who can benefit from a change or addition of prescription therapies
  • Implement innovative marketing messages deployed on traditional channels (e.g. mobile street sign) and online platforms to drive new patient traffic 


As the pandemic eases and in-person care needs return, can continue to provide useful comprehensive care to its patients without limitations. This true omni-channel physician service has allowed and its pharmacy partners to  deliver physician care efficiently and conveniently to their patients. and its pharmacy partners establish an integrated virtual care network to patients. Through its unique technology platform, services are available in pharmacies, senior living, and other health facilities, as well as online through McKesson Canada’s customer-facing pharmacy web portals.



About (Teledact Inc.) is a leading telemedicine technology provider that operates in health facilities, senior living centres, and pharmacies across Canada. Its virtual clinics in pharmacies enhance the patient experience by creating an integrated care model, to improve accessibility and patient outcomes. is supported by the renowned primary care clinic, Enhanced Care Clinic, which has also been the exclusive Preferred Provider of Physician and Medical Clinic Services for McKesson Retail Banner Group (over 2000 IDA, Guardian, Remedy’sRx and other independent pharmacies) since 2017. is a preferred virtual care provider on all McKesson Retail Banner Group and Rexall consumer-facing web portals.


For our latest news: 

To learn more, visit, or contact

Recent News

April 19, 2024

Gotodoctor acquires Industry Veteran Kevin Dougherty to its advisor board

April 19, 2024 – Tommy Cheung, President and CEO, is pleased to announce that Kevin P. Dougherty, former...

Read more
April 12, 2024

Welcome Canadian Benefit Providers to the GotoDoctor Family

April 12, 2024 - GotoDoctor, a leading digital platform enabling seamless access to public and private health services...

Read more
February 8, 2024

Gotodoctor Celebrates the Launch of its Richview Square In-Person Medical Clinic Service Site

February 7, 2024 - As an update to the November 26, 2023 announcement, is pleased to announce the completion...

Read more

Stay informed by signing up for our mailing list


Please select one of the following options to book your appointment

Call us at 1-833-820-8800 if you have any questions or concerns

* We accept Ontario, Manitoba, Saskatchewan, British Columbia, Alberta and New Brunswick health cards


Please visit your dedicate plan member page. If you require more information, please call 1-833-820-8800

* We accept Ontario, Manitoba, Saskatchewan and British Columbia health cards