3 easy steps

How it works

Our doctors

Over 70 doctors are
ready to connect with
you, wherever you are

See all doctors
A WIDE RANGE OF MEDICAL CONDITIONS

Conditions virtual care can help

Our advantages

Why Canadians
choose Gotodoctor
Virtual Healthcare

No hidden fees

Pricing for
virtual care visits

* Official receipts available upon request. Direct billing with no upfront payment required for
university and college students and workers covered under Sun Life plans.

FAQ

Questions you
might have

Gotodoctor.ca is a trusted telemedicine (virtual care) provider that connects you with professional healthcare from the convenience of your own home or workplace.

Gotodoctor.ca and its partner Enhanced Care are pioneers in telemedicine, having operated Virtual Healthcare clinics since 2012. Our team has built a successful track record in delivering primary care to thousands of patients.

With Gotodoctor.ca you can see the doctor from wherever you are, on your schedule, saving time, money, and effort when taking care of your health needs.

From medical questions, prescription renewal, and sick notes, to laboratory diagnostic requests and referrals, the Gotodoctor.ca team is here for you.

Yes, Gotodoctor.ca takes protection of Personal Health Information (PHI) very seriously.  Gotodoctor has implemented several security safeguards to protect the confidentiality, integrity and availability of data. We are committed to protecting your information in ways that meet privacy law and industry standards. Regular privacy and security assessments are also completed to ensure that Gotodoctor.ca platform protects PHI.  

Gotodoctor.ca uses a variety of techniques to safeguard the security of traffic and patient data traversing the network with Web Application Firewalls, SSL/TLS termination and end to end SSL encryption to provide better security.  In addition, all data collected are stored in an encrypted disk inside a secure private network to provide encryption-at-rest and safeguard your data to meet security and compliance commitments.

All back end electronic medical records and video conference services are certified by Ontario Ministry of Health (OntarioMD), Manitoba Health, and ISO Security Standard. We maintain the highest standards of security to ensure that all patient data is safely secured and adheres to all Privacy Information Protection and Electronic Documents Act (PIPEDA) requirements, set forth by the Government of Canada, and the Personal Health Information Protection Act (“PHIPA”) as enacted by the Government of Ontario.

Please visit https://gotodoctor.ca/privacy for the privacy policy.

Our professional team of 70+ licensed Canadian doctors are available 7 days a week. Many of them have their own in-person family practice with Enhanced Care and regularly provide virtual care at Gotodoctor.ca. Patients in Ontario and Manitoba will be connected to doctors residing in the same province for their virtual care appointments.  Simply click this link for a list of our doctors: https://gotodoctor.ca/doctors

Yes, you can request a specific doctor by sending a message when you book your appointment. If you’re requesting a doctor you have seen before, we recognize this can help with continuity of care.

Appointments are subject to availability of our doctors but we always try to accommodate when possible. Just request the doctor in the message box when making your online booking.

Once we have your request, the system will try to schedule you with the same doctor you saw on your last visit based on their availability; or we will provide an option for next available appointment with the requested doctor.

Testimonials

What our clients say

I rate the overall level of this telemedicine service 10/10.

R.T.

Sault Ste. Marie, ON

It was a pleasure to use your service. I would recommend your service to my families and friends.

Marco Vivier

Ottawa, ON

I love the service your company provides.

Jen Foley

Toronto, ON

The care and attention I received from Dr. P and the team at Enhanced Care was excellent.

Chhaya Patel

Pickering, ON

I did have a really good experience. Service received was professional along with true care for the patient.

Rose Gioia

Sault Ste. Marie, ON

It was quick and easy to be seen by a physician. It was a perfect experience! I was able to quickly and easily get an RX and sent to a pharmacy when I wasn’t in my home city! Thank you!!

M.S.

St. Catharines, Ontario

Doctor was kind and courteous and answered all of my questions. I am so grateful!

Kristin Daley

London, Ontario

Doctor was very specific and asked detailed questions.

C.M.

Winnipeg, Manitoba

The response time and level of care is excellent.

C.P.

Pickering, Ontario

Being able to access care online meant that I did not have to fret whether the building was wheelchair accessible. (Many medical clinics are not accessible.) I did not have to book a specialized vehicle to take me to the appointment either. I hope this service is an option after Covid-19, as many people with disabilities benefit from this virtual accomodation.

The doctor I met was affable and understanding. I appreciated being able to have my issue addressed from my home. I shall use the service in the future.

Accessibility Advocate

Peterborough, ON

The doctor calls me and the response is fast.

J.J.

Canada

I was impressed with how quickly a doctor was able to call me. It was seamless.

Andrew McPherson

Toronto, Ontario

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