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How it works

Our doctors

Over 70 doctors are
ready to connect with
you, wherever you are

See all doctors

Conditions virtual care can help

Our advantages

Why Canadians
choose Gotodoctor
Virtual Healthcare

No hidden fees

Pricing for
virtual care visits

* Official receipts available upon request. Direct billing with no upfront payment required for
university and college students and workers covered under Sun Life plans.

** Provided physicians are available to service in the province you are located, based on local
rules and regulations.


Questions you
might have is a trusted telemedicine (virtual care) provider that connects you with professional healthcare from the convenience of your own home or workplace. and its partner Enhanced Care are pioneers in telemedicine, having operated Virtual Healthcare clinics since 2012. Our team has built a successful track record in delivering primary care to thousands of patients.

With you can see the doctor from wherever you are, on your schedule, saving time, money, and effort when taking care of your health needs.

From medical questions, prescription renewal, and sick notes, to laboratory diagnostic requests and referrals, the team is here for you.

Yes, takes protection of Personal Health Information (PHI) very seriously. Gotodoctor has implemented several security safeguards to protect the confidentiality, integrity and availability of data. We are committed to protecting your information in ways that meet privacy law and industry standards. Regular privacy and security assessments are also completed to ensure that platform protects PHI. uses a variety of techniques to safeguard the security of traffic and patient data traversing the network with Web Application Firewalls, SSL/TLS termination and end to end SSL encryption to provide better security. In addition, all data collected are stored in an encrypted disk inside a secure private network to provide encryption-at-rest and safeguard your data to meet security and compliance commitments.

All back end electronic medical records and video conference services are certified by provincial health authorities and ISO Security Standard. We maintain the highest standards of security to ensure that all patient data is safely secured and adheres to all Privacy Information Protection and Electronic Documents Act (PIPEDA) requirements, set forth by the Government of Canada, and the Personal Health Information Protection Act (“PHIPA”) as enacted by the Government of Ontario.

Please visit for the privacy policy.

Our professional team of 70+ licensed Canadian doctors are available 7 days a week. Many of them have their own in-person family practice with Enhanced Care and regularly provide virtual care at Patients will be connected to doctors residing in the same province for their virtual care appointments.* Click here to see learn about our doctors:

* * Provided physicians are available to service in the province you are located.

Yes, you can request a specific doctor by sending a message when you book your appointment. If you’re requesting a doctor you have seen before, we recognize this can help with continuity of care.

Appointments are subject to availability of our doctors but we always try to accommodate when possible. Just request the doctor in the message box when making your online booking.

Once we have your request, the system will try to schedule you with the same doctor you saw on your last visit based on their availability; or we will provide an option for next available appointment with the requested doctor.


What our clients say

I’m very satisfied with GotoDoctor service, the team provided a referral and several solutions to my concern, they located 3 dermatologists in the GTA area within a short period of time and gave several options for faster treatment. Excellent service.


GTA area

I thought it was impossible for me to get an appointment faster, but the QHA and GotoDoctor Care Navigation team exceeded my expectations. You’ve been very helpful, patient, clear and kind

Alejandra S


I had a lovely experience calling into the Enhanced Care Clinic/ I was able to talk to a doctor over the phone who called me right when they said they would. They were compassionate and were able to prescribe me some antibiotics over the phone that fixed me up. I will definitely be using this service again.


Sturgeon Falls, ON

10/10. Quick response time.



The doctor was very compassionate and understanding of my symptoms and the situation that caused them. He gave excellent care, immediately filled a prescription, sent a referral and offered some helpful suggestions that I could do at home to manage my conditions.

Catherine M.

Sault Ste. Marie, ON

This system is the best. Come in, register and you are seen within an hour. Telemedicine worked for me. Saw the doctor online. Told him my problem. He gave me a prescription and that was it. Bravo.

Roy Delaney


I highly recommend this as it was quick and efficient. It was nice not having to leave the house when not feeling well.

Kyle McGinnis

Sault Ste. Marie, ON

These days just getting to talk to a doctor is a challenge. I received all the care I asked for on that day and have had my labs and my X-rays completed per Dr. L’s recommendations. Gotodoctor was my angel in time of immediate medical need. An appointment at a walk-in clinic resulted in a virtual appointment with Dr. L who listened and responded to my urgent medical need for follow-up labs and medications after my heart attack. He wrote the prescriptions for the continuation of my medicine that had been dispensed in USA. I will be forever grateful for the responsive care during these dangerous and difficult times.

Deborah Kaye

Sault Ste. Marie, ON

I really appreciated the ease of using the walk-in virtual clinic and connecting with a doctor in a trusted setting at the local pharmacy. The staff on site were efficient, considerate and facilitated the doctor’s recommendations.

Audra L.

Bancroft, ON

I used Gotodoctor on a weekend. The service they provided was efficient and a nurse was able to assess me prior to booking my appointment. I was able to speak to a doctor within the next hour.

Christine S

Canada / Enhanced Care Clinic is very convenient and easy to use. I would recommend using / Enhanced Care Clinic because I always have a positive experience using them.

Lauren Colabattista

Ottawa, ON

When you can’t get ahold of your own doctor and I usually can not, connect with With photographic verification, immediate telephone response from a real doctor, you can get your emergency fixed up in a heartbeat. Will continue to use as an alternative when I cannot reach my own doctor.



My experience with Care Clinic was excellent. All my questions, answers and fears were well taken care of. Will use this service and recommend it to all.

M. Smith


I rate the overall level of this telemedicine service 10/10.


Sault Ste. Marie, ON

It was a pleasure to use your service. I would recommend your service to my families and friends.

Marco Vivier

Ottawa, ON

The care and attention I received from Dr. P and the team at Enhanced Care was excellent.

Chhaya Patel

Pickering, ON

I did have a really good experience. Service received was professional along with true care for the patient.

Rose Gioia

Sault Ste. Marie, ON

It was quick and easy to be seen by a physician. It was a perfect experience! I was able to quickly and easily get an RX and sent to a pharmacy when I wasn’t in my home city! Thank you!!


St. Catharines, Ontario

Doctor was kind and courteous and answered all of my questions. I am so grateful!

Kristin Daley

London, Ontario

Doctor was very specific and asked detailed questions.


Winnipeg, Manitoba

The response time and level of care is excellent.


Pickering, Ontario

Being able to access care online meant that I did not have to fret whether the building was wheelchair accessible. (Many medical clinics are not accessible.) I did not have to book a specialized vehicle to take me to the appointment either. I hope this service is an option after Covid-19, as many people with disabilities benefit from this virtual accomodation.

The doctor I met was affable and understanding. I appreciated being able to have my issue addressed from my home. I shall use the service in the future.

Accessibility Advocate

Peterborough, ON

I was impressed with how quickly a doctor was able to call me. It was seamless.

Andrew McPherson

Toronto, Ontario

Ready to go to the
doctor online?



Please select one of the following options to book your appointment.

Manitoba Health
Ontario Health
Saskatchewan Health
British Columbia Health
Alberta Health
New Brunswick Health
Nova Scotia Health

Or call us at 1-833-820-8800 to book an appointment.

* We accept Ontario, Manitoba, Saskatchewan, British Columbia, Alberta and New Brunswick health cards